“Cisco made headlines today announcing a next generation router that will revolutionize the internet by increasing downloads to unheard of speeds. The Cisco press release makes the following claims about the CRS-3 router:
It enables the entire printed collection of the Library of Congress to be downloaded in just over one second; every man, woman and child in China to make a video call, simultaneously; and every motion picture ever created to be streamed in less than four minutes.”
Source
Dore Gold discusses the Iranian nuclear threat on David Frost, Al-Jazeera
Voice of America
Harvard negotiation expert Robert Mnookin gives a grim prediction of Iran’s nuclearization over the next 20 years. He says the United States should try to engage Iran, but posits that there is “no good military option.”
How would a US-Iran war begin?
Beneath the hype Pt.5: Ray McGovern and Greg Thielmann on the potential catalysts to armed conflict in Iran.
Get to know ACT in 90 seconds…
Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers and sales prospects.
It involves using technology to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support.
The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service, while improving the customer experience, and boost the productivity of customer-facing staff.
It generally denotes a company-wide business strategy embracing all customer-facing departments and even beyond. When an implementation is effective, people, processes, and technology work in synergy to develop and strengthen relationships, increase profitability, and reduce operational costs.
Customer relationship management tools have been shown to help companies attain these objectives:
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